Home > About Us > Customer Testimonials
Customer Testimonials
The Ideal Transmissions staff of transmission service & repair technicians and management realize that our auto repair customers are the most valued asset of our auto repair shop. We are always happy to receive testimonials from shop customers and equally happy to share their feedback with you!
Itook my 2009 chevy truck to Ideal Transmission, I was having trouble with the trnsmission and the people there made me feel confortable with what they were telling me. They fixed my truck on time and gave me a warranty with it. I would reconmend them to family and friends any time. Thank you Ideal Transmission
- Joe Henery
beaumont Tx.
IN REGUARDS TO MY 2001 CORVETTE Z06, I AM EXTREMLY HAPPY WITH THE SERVICE AND PROFESSIONAL EXP. AT IDEAL TRANSMISSION SERVICE. I WAS LOOKING AT BRINGING MR VECH. TO THE DEALERSHIP, BUT AFTER SPEAKING WITH MARK I WAS RELIVED I DID NOT HAVE TO PAY FOR A DIAGNOSIS. I WILL KEEP THEM IN MIND FOR ALL MY TRANSMISSION NEEDS AND MAINTENANCE!! THANKS IDEAL TRANSMISSION!!!!!
- JOHN OSBORN
ORANGE
I TOOK MY 2005 BMW 325i TO IDEAL TRANSMISSION SVC. TO HAVE MY TRANSMISSION REBUILT. THE DEALERSHIP WANTED OVER $6500.00 TO REBUILD MY TRANSMISSION... MARK @ IDEAL TRANSMISSION ONLY CHARGED ME $3500.00 WITH A GRATE WARRANTY!!!!THANK YOU MR. MARK AT IDEAL TRANSMISSION :)
- JOHNNY R
BEAUMONT TX
THANK YOU!!! THANK YOU!!! THANK YOU!!
"YOU SAVED ME A LOT OF MONEY"
- BILL SAWYER
NEDERLAND TX
THANKS FOR EVERY THING YOU GUYS DONE FOR MY DAUGHTER!!HER CAR RUNS LIKE A NEW ONE, THE FINANCING WAS EASY AND SUPER FAST!!! THANKS AGAIN & GOD BLESS YALL
- MIKE S.
NEDERLAND TX
When i Lived in Texas I worked around and with Mark and his crew at Ideal Transmission...I can tell you from a personal and professional point of view that these guys are the Best of the Best.I would recommend Them to anyone who needs Professional Transmission repair and service...Way to go Guys!!
Jon Begnaud
CEO - Saint Joseph Computer Service
Saint Joseph MO.
- Jon Begnaud
Saint Joseph, Missouri
I just left Ideal Transmission and Mark and his staff are now my only Transmission shop.I have a 66 Nova Chevy II that I needed the speedometer gears changed on a TH400 transmission, I called 5 shops before finding Mark and him agreeing to do it. He worked non-stop on my car, used some of his own parts because the ones I bought were wrong and finished the job in great time. He attention to detail was second to none. In discussing other work I needed on the car he said he would do that also. I would recommend Ideal Transmission to anyone with any vehicle.
George
- George J
Groves, TX
First off, I am an active duty Air Force member, with 20+ years in. Mark and his team provided the "BEST" customer service I have ever experienced! My 2006 Lexus GS300 broke down while on leave driving back to Florida from San Antonio. Mark and Chrystal treated me like family throughout the entire process. Chrystal arranged for my car's pickup/towing, Mark's wife recommended a very nice/affordable/local pet friendly hotel while Mark treated me and my dog like family. He went out of his way, transporting us to complete our hotel and rental car arrangements for 3-hours past his regular duty day with zero complaints and a smile the whole way. I had lost my driver's license in the process, and could not procure a rental car. Mark went above and beyond to ensure that I was taken care of, fed and had a place to stay. My car received the same treatment. Since it is an import, the parts were difficult to locate locally. To make a long story short, Mark transported me and my dog from the hotel to the shop daily while the parts were delivered and installed. Mark's crew went above and beyond even further by driving to Houston TX to pick up a set of rebuilt axles which saved me time and money as no one could provide the needed parts for my car within three days. He had my parts installed the next day versus a 3 day wait. Throughout the entire ordeal, I offered to pay for Mark's meals, but he would not take cash/meals, he just kept telling me to pay it forward. He runs a really stand-up business and I would rate my overall experience a 5 out of 5! And would highly recommend this shop to friends and family. If Mark or his family ever need a place to stay while in the Ft Walton Beach/Destin area they are welcome!
V/r,
Tommy
- Tommy Brown
Fort Walton Beach, FL